Return Policy
If you are not satisfied with your purchase, we will process your return or exchange request provided that you contact us within 30 days of receiving the item(s). Requests submitted more than 30 days after receipt will not be accepted.
Return and Exchange Policy
Items returned without prior authorization will not be accepted.
Items must be returned within 30 days of receipt.
All items must be returned in their original condition—unworn, unused, with all tags attached, and in their original packaging. You must also provide a receipt or proof of purchase.
When returning or exchanging items, you must use a shipping method that provides tracking information.
Items must be returned within 30 days of receipt.
All items must be returned in their original condition—unworn, unused, with all tags attached, and in their original packaging. You must also provide a receipt or proof of purchase.
When returning or exchanging items, you must use a shipping method that provides tracking information.
Non-Returnable Items:
Sale items and special offers are non-refundable.
Items damaged or lost due to personal negligence or reasons unrelated to product defects are non-refundable.
Items damaged or lost due to personal negligence or reasons unrelated to product defects are non-refundable.
General Return Process
Initiate a Return: Please request a return via email. In your email, include photos or videos of the item(s) and provide your order number. Our customer service team will review your request within 3 business days to determine if it meets our eligibility criteria.
Return the Item(s): If your return request is approved, we will send you the return address along with instructions on how to ship the package. Unauthorized returns will not be accepted. We recommend using a shipping method that offers tracking and requires a signature upon delivery, as we cannot be held responsible for returned items that are lost in transit.
Refund or Exchange: Once we receive your returned item(s), we will inspect them within 3–5 business days and then proceed with either an exchange or a refund.
Return the Item(s): If your return request is approved, we will send you the return address along with instructions on how to ship the package. Unauthorized returns will not be accepted. We recommend using a shipping method that offers tracking and requires a signature upon delivery, as we cannot be held responsible for returned items that are lost in transit.
Refund or Exchange: Once we receive your returned item(s), we will inspect them within 3–5 business days and then proceed with either an exchange or a refund.
Return Shipping Cost
If the return is due to an error on our part (e.g., incorrect product shipped, product quality issues), we will issue a full refund.
If the return is due to personal reasons (e.g., you no longer want/like the item, or you ordered the wrong item/ size), you will be responsible for the return shipping costs.
There are no processing fees for returns.
If the return is due to personal reasons (e.g., you no longer want/like the item, or you ordered the wrong item/ size), you will be responsible for the return shipping costs.
There are no processing fees for returns.
Refunds
Once we have received and inspected your returned item(s), we will notify you regarding the approval or rejection of your refund request. If approved, the refund will be credited back to your original payment method within 7 business days.
If you have not received your refund after 7 business days, please check your bank account again. Then, contact your bank or credit card company for assistance. It may take some time for your refund to be officially credited to your account. If you have completed all the steps outlined above but still have not received your refund, please contact us.
Please note that original shipping charges are non-refundable.
If you have not received your refund after 7 business days, please check your bank account again. Then, contact your bank or credit card company for assistance. It may take some time for your refund to be officially credited to your account. If you have completed all the steps outlined above but still have not received your refund, please contact us.
Please note that original shipping charges are non-refundable.
Order Cancellation
If you contact us promptly after your purchase, we may be able to cancel your order for you. If your payment has been processed but the package has not yet been shipped, you may cancel the order prior to delivery and receive a full refund.
Once the package has been shipped, the order cannot be cancelled.
Once the package has been shipped, the order cannot be cancelled.